Client
Philips Design

Role
Designer
Delft University of Technology, 
Delft, January 2008

Challenge
How might we help Philips deliver its first robotic vacuum cleaner into domestic environments of tech-innovators as smoothest as possible?

Approach
Ethnographic study, product conceptualization, wireframe design, prototyping, user testing, final product and interface design.

Understanding

The interaction between people and animals was taken as a role model. To get deeper understanding, several in-depth interviews with tech-innovators were run by the help of animal cards. Basically, interviewees were asked to create an order based on the level of ‘trust’ and ‘bond’.

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Ideation

Verbal mind mapping gave initial insights to clarify major opportunities.

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Ideation

Mind mapping continued with conceptual sketching.

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Ideation

Following quick and dirty sketching sessions, I picked 3 conceptual alternatives for further evaluation where I studied technical aspects and interaction scenarios as well.

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Ideation

Our face expressions had key role as they reflect our feelings and reactions. Based on the outcome of research phase, it was a good opportunity to help RVC express itself and interact with its owner as intuitive as possible.

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Prototyping and Evaluation

Potential users were tested and surveyed about the new device and its user interface. A small LED kit, colored papers and a foam mockup were used for the simulation.

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